Privacy Policy
This Privacy Policy governs how we,“CK Pharmaceutical pvt ltd ” ,“Company”,“we”,“us” or”our”) collect, use, share and process your information, that you provide to us through your use of the Website https://ckhealth.softonetech.com in the course of providing services(“Services”) as defined in the Terms and Conditions https://www.ckhealthyguard terms to you.
CK Healthyguard website, respects your privacy, and seeks to comply with applicable legal requirements in respect of data collection, processing and transfer.
Please read this Privacy Policy carefully. By accessing or using this website, you agree to be bound by the terms described here in and all the terms incorporated by reference.
1. What is Personal Information?
Personal information is that information which can be used to directly or indirectly identify you. It includes de-identified data that, when linked to other information available to us, would enable us to identify you. However, any data/ information relating to an individual that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information. By clicking “I accept” when proceeding to the Website, that you voluntarily provide us with personal information including medical and financial information and consent to their collection, use and disclosure in accordance with this Privacy Policy. In the event you do not have sufficient authorisation you shall be solely responsible for your acts and omissions including sharing of information with us by you and the consequential processing and actions taken by us in accordance with this Privacy Policy.
2. What types of data do we collect?
During the course website usage, the types of information that will be collected by us include the following:
- Contact information: Name, Address, Contact details, Email ID, Phone Number.
- Demographic information: Gender, Age, Date of Birth; Marital Status, Nationality.
- Data regarding your usage of the services such as search history made by you through the use of Services.
- Any other detail relating to the above as voluntarily provided to CK Pharma by you, for providing value added service.
- Physical, physiological and mental health condition which you voluntarily provide or is generated on usage of our services through the website.
- Data regarding your medical qualifications, registrations and certifications.
- Any additional information that you voluntarily choose to provide to CK healthy guard through any mode of communication or during any interaction.
3. How do we use your data?
We use your Personal Information for purposes that include the following: General (end users and doctors):
- Your registration for the purpose of receiving our Services, identification, communication, notification and for fulfilment of the Terms and Conditions.
- Addressing your requests, queries and complaints, in any, pertaining to our Services; other customer care related activities.
- For the purpose of contacting you to provide you with information on new Services and offers, taking feedback, assisting you with completion of transactions or other issues relating to the use of Services. For end users only
- Processing any orders you may place using our Services.
4. How do we protect your data?
We are committed towards maintaining the privacy of the information uploaded by you on the website and complies with the industry standard security safeguards for the purpose of securing the website and the information provided/uploaded by you. However, we are not responsible for any loss, unauthorised access, safety issue or any harm caused to you by any misuse of your personal information, unless it is a direct and foreseeable consequence of negligence and non-compliance on our part only. You hereby acknowledge that we are not responsible, in particular, for any third party action or action on your part leading to loss, damage or harm to you or any other person. For any data loss or theft due to unauthorized access to your electronic devices through which you avail our Services, Company shall not be held liable for any loss whatsoever incurred by you. Further, you are liable to indemnify the Company as per the Terms of Use.
5. What are your rights?
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. However, you have the sole responsibility of ensuring that you review the accuracy of information provided by you and contact us in case of discrepancies, or in case you wish to discontinue the use of our services. You have the following rights with regard to your personal information:
- You have the right to access your personal information, and request correction and deletion. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us.
- You are free to not to share any medical or other information that you consider confidential and withdraw consent for us to use data that you have already provided. In the event that you refuse to share any information or withdraw consent to process information that you have previously given to us, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
- You may contact Grievance Officer for any questions or for exercise of these rights Email: [email protected] We will respond to your request within a reasonable time
6. Changes to this Privacy Policy
We may periodically revise or update this Privacy Policy. Your continued use of our products and services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree with any such revised terms, please refrain from using our Services and contact us to close any account you may have created.